Privacy Policy
Privacy Policy — Drive Events
Effective date: [20 January 2026]
Last updated: [20 January 2026]
Drive Events (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we keep it safe, and the choices you have.
1) Who we are and how to contact us
Business name: Drive Events
ABN/ACN: 30 145 457 718
Registered address: Po Box 652 Kyneton Vic 3444
Email: info@driveevents.com.au
Phone: 1300 178 807
If you have questions about this Privacy Policy or how we handle your information, contact us using the details above.
2) What information we collect
We collect the minimum information needed to deliver our motorsport events and services safely and professionally:
Identity & contact details: name, email address, phone number, postal/billing address.
Booking & participation details: event selections, dates, package options, group size, emergency contact details.
Driver details (where relevant): licence status/number (if required to validate eligibility), experience level, timing preferences.
Health & safety information (if applicable): information you disclose voluntarily that’s relevant to participating safely (e.g., relevant medical conditions).
Payment information: We use a payment service to process transactions securely. We do not store full card numbers on our systems.
Communications: emails, forms, messages, feedback, incident reports.
Website/technical data: IP address, device, browser, basic analytics, and cookies essential for site functionality.
Photos/Media: event photos or videos may be used by us (e.g., media releases). Any image or video will be removed on request where possible.
3) How we use your information (business purposes only)
We use your information strictly for Drive Events business purposes, including:
Booking & administration: setting up and managing your booking, sending confirmations, event instructions, reminders, and updates.
Safety & eligibility: verifying licence/age/experience and managing health and safety on‑site (e.g., briefings, incident response, insurance).
Payments & invoicing: processing payments, refunds, and receipts.
Customer support: answering questions and resolving issues.
Operations & improvement: running our events, maintaining equipment and venues, quality assurance, training, and improving customer experience.
Legal & compliance: meeting regulatory, insurance, and reporting obligations and responding to lawful requests.
Marketing: sending you news or offers. You can opt out anytime.
4) No sale or sharing with third‑party vendors
We do not sell your personal information.
We do not share your personal information with third‑party vendors for their own marketing or unrelated purposes.
We may disclose information to trusted providers only where necessary to run our business, under confidentiality and data‑protection terms, such as:
Payment processors: to securely process your payment.
IT/hosting/service providers: to host our website, email, booking platform, or manage data securely.
Insurers or medical personnel: in case of an incident or claim, to protect your vital interests and safety.
Regulators/law enforcement: when required by law or to protect our legal rights, safety, or property.
These providers must use your information only for the services we request and not for their own purposes.
5) Legal basis for processing
Where privacy law requires a legal basis, we rely on:
Performance of a contract: to provide you with booked services.
Legitimate interests: to operate and improve our events and ensure safety (balanced against your rights).
Consent: for optional activities (e.g., marketing communications, use of photos).
Legal obligations: to comply with laws and regulatory requirements (e.g., record-keeping, safety).
6) Data security
We take reasonable steps to protect your information from loss, misuse, unauthorised access, alteration, or disclosure, including:
Access controls and role‑based permissions
Secure storage and encryption where appropriate
Staff training and confidentiality obligations
Vendor due diligence and contractual safeguards
No system is 100% secure, but we continuously improve our safeguards.
7) Data retention
We retain personal information only as long as needed for:
Delivering your event and related services
Meeting legal, tax, insurance, and safety requirements
Resolving disputes and enforcing agreements
When no longer required, we will securely destroy or de‑identify your information.
8) Your choices and rights
Depending on your location and applicable laws, you may have rights to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete (or request de‑identification of) information where permitted
Restrict or object to certain processing
Withdraw consent where processing is based on consent (e.g., marketing, photos)
Opt out of marketing at any time (use the unsubscribe link or contact us)
To exercise your rights, contact us using the details in Section 1. We may need to verify your identity to protect your information.
9) Cookies and tracking (website)
Our website may use:
Essential cookies: required for core functionality (e.g., booking, security).
Performance/analytics cookies (optional): to understand site usage and improve services.
You can control cookies via your browser settings. Disabling essential cookies may affect site functionality.
10) Children’s privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.
11) Photos, video, and media consent
We may take photos or videos at events. We may use identifiable images for promotional purposes if you (or your parent/guardian, where applicable). By attending our events you provide explicit consent to such use. You can withdraw consent at any time by contacting us.
12) International transfers
If we use service providers located outside Australia, we will ensure appropriate safeguards are in place (e.g., contractual protections) and take reasonable steps to ensure your information is handled consistently with this Privacy Policy and applicable law.
13) Third‑party links
Our website or emails may contain links to third‑party websites. We are not responsible for the privacy practices of those sites. We recommend you review their privacy policies.
14) Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when the latest version took effect. Material changes will be communicated via our website or by direct notice where appropriate.